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Please read this policy carefully before making a purchase. By purchasing and downloading digital products from our website, you acknowledge and agree to adhere to the following non-refund policy:
1. Digital Product Nature: Our products are digital, intangible goods that are delivered electronically. Since there is no physical product to be returned, we have a strict no-refund policy for all digital product purchases made on our website.
2. No Refunds: We do not offer refunds for any digital product purchases, including but not limited to software, e-books, templates, themes, plugins, courses, PDFs, guides, videos or any other digital files, once the purchase is completed and the product is delivered. All sales are final.
3. File Inspection: We encourage you to thoroughly review the product description, features, and specifications before making a purchase. If you have any questions or concerns about a product, please contact our customer support team before completing the purchase.
4. Faulty or Defective Products: In the rare event that you receive a faulty or defective digital product, please contact our customer support team within 7 days of the purchase date. We will investigate the issue and, if verified, provide you with a replacement or fix the issue to ensure you receive the product as described.
5. Unauthorized Access: It is your responsibility to safeguard your purchase and prevent unauthorized access to your account. If you suspect that your account has been compromised or that an unauthorized purchase has been made, please contact us immediately for assistance.
6. Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the digital products or this non-refund policy at any time, without notice. Any changes to the policy will be effective immediately upon posting. By continuing to use our website and purchase digital products, you accept these changes.